Bridging DEIA and L&D in the Future of Work

In today's diverse business landscape, learning and development (L&D) are an indispensable tool for fostering inclusion and belonging. While many executives may perceive traditional L&D programs as a waste, a well-crafted DEIA-infused L&D strategy can transform employees and positively impact an organization's overall success.

Bridging the Gap: DEIA Leaders Making L&D Programs Invaluable

How can DEIA leaders enhance the perceived value of L&D programs? By aligning L&D with specific business goals and showcasing their tangible contributions, you can tie them directly to business outcomes.

1. Upskilling and Reskilling: Preparing the Workforce for the Future

The skills and knowledge required for success are constantly evolving, and organizations need to ensure that their employees are equipped to adapt. L&D can help keep your team abreast of industry trends and enable them to navigate the ever-changing demands of the workplace.

A prime example of this is AT&T's realization that many of the positions held in 1980 were no longer relevant by 2020. By investing in L&D programs, AT&T successfully reskilled its workforce, ensuring its adaptability and competitiveness in the modern business world.

2. Cultural Awareness: Navigating M&As Effectively

In the realm of mergers and acquisitions (M&As), understanding the different organizational cultures involved is crucial for avoiding potential problems and ensuring a smooth integration process. L&D can provide valuable insights into cultural nuances, empowering leaders to foster unity and collaboration among diverse employees.

A notable instance of this is Microsoft's acquisition of Activision. By engaging in thorough due diligence, Microsoft proactively addressed potential risks arising from harassment complaints, ensuring a more productive post-merger environment.

3. Fostering Innovation: The Engine of Growth

Innovation is the lifeblood of any thriving organization, and L&D can play a pivotal role in nurturing a culture of creativity and problem-solving.

For example, Best Buy expanded their "Geek Squad" capabilities for customers needing technical assistance. Best Buy continually trains its technicians to ensure customers have a great end-to-end experience, even when they have one or more overlapping identities.

Certifications: Enhancing Credibility and Unleashing Expertise

Certifications in diversity, equity, inclusion, and accessibility, such as the Institute for Diversity Certification (IDC)®’s Certified Diversity Professional (CDP)® and Certified Diversity Executive (CDE)®, are powerful tools that elevate your credibility and empower you to create a more inclusive and equitable workplace.

These certifications provide valuable insights and practical frameworks, enabling you to develop and implement effective programs that foster belonging and help you propel your organization towards a brighter future.

Register for 2024 today!