Monthly Archives: July 2013


What Happened to Diversity and Inclusion?

Earlier this year, Howard Schultz, CEO of Starbucks, addressed a shareholder’s criticism of its pro-gay stance with an unequivocal commitment to diversity. The incident occurred when a Starbucks shareholder raised the issue of the company’s recent boycott by the National Organization for Marriage (NOM). This, the shareholder asserted, had lost […]


Building a Stronger and Faster Mousetrap 1

  The jury’s decision in the recent George Zimmerman verdict has strained the cultural divide. But it’s possible for diversity and inclusion to bridge the gap in the workplace by thwarting destructive stereotypes, insensitivity and inaction. Here’s how:   1.  Focus on Excellence. Don’t forget, managing diversity and fostering inclusion results […]


A Generation Divided Over Diversity?

    By Leah Smiley   Sometimes, I like to read different blogs and news articles that belittle diversity. I want to know what the critics are thinking, saying and doing. On the one hand, it is a little disconcerting to read the horrible things that these enlightened posters believe. […]


WHO Does Diversity and Inclusion Serve?

    By Leah Smiley In every organization there is a customer/student/constituent that serves to produce revenue (or income through sales, tuition, grants, taxes, fees, etc.) for your employer. Hence, organizations align their products and services to continuously meet the expectations and needs of their customers. Using this customer-centric model, […]